Intranet and Extranet Usage

Analyse your Intranet Usage and Optimise Accordingly

Do you ever wonder whether or not your Intranet or Extranet is adding value to your business? Would you like to know which parts are used frequently and which sections are never even touched?

Affinium NetInsight or Unica NetTracker could help you to answer these question and a whole lot more. Armed with the relevant information on how your employees are using the Intranet, you will be able to optimise your Intranet Accordingly, just as you would with a website. Giving you detailed and drillable information on everything from visitor paths right through to error pages reached.

• Download our Intranet Portal Analysis (pdf 1.0MB)  Affinium NetInsight Feature Sheet.
  

Business Goals

• To understand which resources are most and least used on the web site.
• To apply resources where they are most needed on development of the intranet.
• To understand which employees, departments or partners are using the site and which are not

Most Common Challenges

Analysing intranet usage can help identify good practice and problem areas with your intranet. For example, you may have published a new price list online for your sales force and asked them to read it and download from the intranet. Analysing your intranet data will help you understand who has viewed the document and for how long and which employees have downloaded it. This could be done on a departmental or individual basis allowing you to understand potentential areas where more training is required.

Alternatively you may find parts of the intranet are consuming development resource with a low number of employees or partners using the site, perhaps in these cases the site has not been well publicised or the content is not relevant.

How SCL Anlaytics can help

Unica NetTracker (lower traffic volumes) and Affinium NetInsight (higher traffic volumes) offers a powerful web analytics solution, enabling you to analyse your Intranet Usage and optimise the content accordingly.

Contact us to find out more about our web analytics solutions and how they can help you to analyse your Intranet Usage.